During the event, our expert, Arkadiusz Rybacki, will present the following lecture:
“Customer Journey 2.0. How can effective data utilization impact your organization’s business benefits?”
During the presentation, he will discuss topics such as:
– Using user experience to build long-term processes within an organization,
– The role of AI in modern contact center systems and its impact on positive customer experiences.
If you want to learn about the latest trends in contact centers, register and join the event.
- April 23, 2026
- Warsaw
